1. This Site Does Not Take Payments
thechimneysweeper.com's hub pages are an informational directory — they do not collect deposits or payments and do not book appointments directly. Any deposit, payment, or refund you're asking about relates to a specific local Chimney Sweeper location, not this page.
2. Where to Find Your Refund Policy
Each local Chimney Sweeper site (Nashville, Cincinnati, Cleveland, Minneapolis, and any future locations) publishes its own detailed Refund Policy covering deposits on custom-fabricated work, cancellation terms, and how refunds are issued. Visit your local site's Refund Policy page for the terms that actually apply to your service.
3. General Inquiries Through This Site
If you contact us through this hub site's contact form, no payment is involved, so there is nothing to refund. We'll simply route your message to the right local team or follow up directly.
4. Changes to This Policy
We may update this page from time to time. The updated version will be posted here with a revised "Last Updated" date.
5. Contact Us
Questions can be directed to info@thechimneysweeper.com, or find your specific location's contact information on that site.