Getting Your Home Ready for Chimney Day
You’re on the schedule — here’s exactly how to get your home ready before we arrive, and what to expect once we’re there.
Your Day-Of Checklist
Short on time? These six things will get your home ready in a few minutes.
- Let the fireplace sit cold for at least 24 hours before we arrive
- Clear the hearth — pull furniture, rugs, and decor back 5–6 feet
- Tuck pets away in another room for the visit
- Open up a clear path from your entrance to the fireplace, and to the attic or roof if we’ll need it
- Have someone 18 or older home for the full appointment window
- Leave space in the driveway or street for our service vehicle
How to Prepare Your Home
A few minutes of setup makes for a faster, smoother appointment.
- Let it go cold. Hold off on any fires for 24 hours beforehand — we need the firebox and ash fully cooled before we get to work.
- Clear the hearth. Move furniture, rugs, toys, and decorations back at least 5–6 feet so we have room to lay down drop cloths and work safely.
- Secure your pets. Even the friendliest dog or cat is calmer — and safer — in another room while we’re working.
- Clear the path. A clear route from your entrance to the fireplace — and to attic or roof access if we’ll need it — helps us get set up quickly.
- Plan to be home. We ask that someone 18 or older is present for the whole visit, so we can walk through anything we find together.
- Make room to park. A little space in the driveway or on the street helps us unload equipment right away.
Pro TipNote anything odd you’ve noticed — smoke drifting into the room, a musty smell, sounds in the flue — and mention it when we arrive. It helps us know exactly where to look first.
What to Expect During Your Visit
Here’s how a typical appointment goes, start to finish.
Arrival & Walkthrough
Your technician arrives, introduces themselves, and asks a few quick questions about how you use your fireplace and anything you’ve noticed lately.
We Protect Your Home
Drop cloths go down around the work area before anything else happens, keeping your floors and furniture soot-free.
Full Sweep & Free Inspection
A professionally trained technician performs the rotary sweep and a complete visual inspection of the flue, firebox, and damper.
We Show You What We Find
If anything needs attention, you’ll see it yourself — often with photos — along with a written estimate before any repair work begins.
Complete Clean-Up
We pack up the drop cloths, sweep up any debris, and leave the area as clean as we found it, or cleaner.
Payment & Wrap-Up
We take card or check on the spot, answer any last questions, and let you know when it’s time to schedule your next visit.
Before-You-Arrive FAQs
Most standard sweeping and inspection visits take 45–90 minutes. Repairs or rebuilds are scheduled separately after your written estimate is approved.
Yes. We ask that someone 18 or older is home from when we arrive to when we finish, so we can walk you through anything we find in person.
No. We lay down drop cloths around the work area before we start, and we clean up thoroughly before we leave.
We’ll walk you through exactly what we found, often with photos, and provide a written estimate for any repair work. Nothing is ever added to your bill without your approval.
We accept card and check on the day of service. If you booked a flat-fee special, that price is what you pay — no added fees.
No problem — just call us at (513) 586-5065 as early as you can and we’ll find a new time that works for you.
Questions Before We Arrive?
We’re happy to help — call anytime during business hours and a real, friendly person will pick up.